Aviator App Privacy Policy

1. Who We Are

Aviator App is an online sports betting and casino platform serving Pakistani players. When this Privacy Policy refers to "Aviator App", "we", "us" or "our", it refers to the operator of the aviatorapp.vin platform. This policy applies to all users of the platform, including registered account holders and visitors to the website.

By registering an account or using any part of the Aviator App platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described here.

2. What Personal Information We Collect

We collect personal information in a few different ways — information you give us directly when registering or using the platform, information generated automatically by your use of the platform, and in some cases information from payment providers when you make a deposit or withdrawal.

Information you provide directly:

• Full name and date of birth
• Mobile number (used as your primary account identifier)
• Email address (if provided during registration)
• Identity documents submitted for account verification
• Residential address (where required for verification)
• Preferred payment method and any details required to process transactions
• Communication with our support team — chat transcripts, support tickets

Information generated automatically:

• Device type, operating system and browser
• IP address and approximate location derived from it
• Session activity — pages visited, time spent, features used
• Betting and gaming history — bets placed, games played, results
• Login timestamps and device identifiers
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Personal Information

Every piece of information we collect serves a specific purpose related to running your account and delivering the Aviator App platform experience. Here is a breakdown of how your data is used:

Purpose	Data Used
Creating and managing your account	Name, mobile number, date of birth, email
Processing PKR deposits and withdrawals	Payment method details, transaction records
Identity verification and fraud prevention	Identity documents, IP address, device data
Settling bets and casino game results	Account ID, betting history, balance records
Customer support and dispute resolution	Support chat history, account activity
Sending platform notifications and bonus alerts	Mobile number, email address
Responsible gaming monitoring	Betting patterns, deposit frequency, session time
Platform security and preventing multiple accounts	Device ID, IP address, login activity

We do not use your personal data for automated profiling that produces legal effects on your account without human review. Our responsible gaming monitoring flags accounts for human follow-up — it does not automatically restrict accounts without a manual review step.

4. Legal Basis for Processing

We process your personal data on the following grounds:

• Contract performance: Processing your data is necessary to operate your Aviator App account and deliver the services you have registered for — including processing deposits, settling bets and managing withdrawals.
• Legitimate interests: We process certain data — such as device identifiers and IP addresses — to protect the platform against fraud, multiple accounts and betting abuse. This is a legitimate operational necessity.
• Legal obligation: Where applicable, we may be required to retain or share certain data to comply with legal obligations, respond to lawful requests or enforce our Terms and Conditions.
• Consent: Where we send marketing communications beyond standard service notifications, we do so only where you have opted in. You can withdraw consent for marketing at any time through your account settings or by contacting support.

5. Payment Data and PKR Transactions

Aviator App supports PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and mobile wallets. When you make a transaction, payment-related data is processed to complete it securely.

We do not store your full JazzCash PIN, Easypaisa PIN, card number or banking credentials on our servers. Payment processing is handled through secure payment integrations, and only the transaction reference, amount and status are stored in your account records.

All payment data transmitted between your device and our platform is encrypted in transit. We apply transaction monitoring to detect unusual deposit or withdrawal patterns as part of our fraud prevention procedures. If unusual activity is detected, your account may be temporarily flagged for manual review.

6. Cookies and Tracking Technologies

Aviator App uses cookies and similar technologies to keep the platform running smoothly, remember your session, and understand how players use the site so we can improve it. Here is what we use and why:

• Essential cookies: Required for the platform to function. These handle your login session, keep you authenticated while using the site and remember your preferences within a session. You cannot opt out of these without stopping use of the platform.
• Analytics cookies: Help us understand which pages are visited, how long players spend on different sections and which features are used most. This data is aggregated and does not identify you personally.
• Security cookies: Used to detect suspicious activity, prevent bot access and identify multiple accounts operating from the same device.
• Preference cookies: Remember your language and display preferences between sessions so you do not have to re-set them each visit.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality, particularly login sessions and security features.

7. Sharing Your Personal Information

Aviator App does not sell your personal information to any third party. We share data only in specific, limited circumstances:

• Payment providers: JazzCash, Easypaisa, Raast, banks and card networks receive only the data needed to process your transaction. They operate under their own privacy policies.
• Identity verification partners: Where we use third-party verification services to confirm your identity, the minimum required data is shared for that purpose only.
• Platform infrastructure providers: Our hosting and technical infrastructure providers may process data on our behalf as part of platform operations. These providers are bound by data processing agreements.
• Legal requirements: We may disclose data in response to a lawful legal request, court order or to protect the rights, property or safety of Aviator App, its users or others.
• Business transfers: In the event of a merger, acquisition or sale of platform assets, your data may be transferred as part of that transaction. You would be notified of any such change.

8. How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a defined period after account closure. Retention periods are based on operational necessity and financial record-keeping requirements:

• Account data: Retained while your account is active. After voluntary account closure, basic account records are retained for a minimum period for dispute resolution purposes.
• Transaction records: PKR deposit and withdrawal records are retained for financial record-keeping. This includes JazzCash, Easypaisa and bank transfer transactions.
• Betting and gaming history: Retained while your account is active and for a post-closure period for dispute resolution.
• Support communications: Chat and support ticket records are retained to allow continuity of support and for dispute resolution.
• Identity verification documents: Retained for the period required post-verification and post-closure as part of standard account security records.

When data is no longer required and the retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to you personally.

9. How We Protect Your Data

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it:

• All data transmitted between your device and the Aviator App platform is encrypted using TLS (Transport Layer Security).
• Stored personal data is encrypted at rest using industry-standard encryption.
• Access to your account data within our systems is restricted to staff with a legitimate operational need.
• We use automated monitoring to detect unusual login activity, including logins from new devices or locations, and apply additional verification steps where needed.
• Payment credentials such as JazzCash PINs and card numbers are never stored on Aviator App servers.
• Internal access controls and audit logs are maintained so that all data access is recorded and reviewable.

While we apply strong security measures, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and do not share your login credentials with anyone. If you suspect your account has been accessed without your permission, contact support immediately.

10. Your Privacy Rights

As an Aviator App account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your registered mobile number and account details.

11. Minors and Under-18 Protection

Aviator App is strictly an adult platform. We do not knowingly collect personal information from anyone under the age of 18. If we discover that a person under 18 has registered an account, that account will be closed immediately and any balance forfeited in line with our Terms and Conditions.

If you are a parent or guardian and believe your child has registered on this platform, please contact support immediately so we can take action. We take underage access seriously and encourage responsible use of parental controls on shared devices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable requirements, or improvements to our data handling practices. When we make material changes, we will update the "last updated" date at the top of this page.

For significant changes, we may also notify registered players via a platform notification or message. Continuing to use Aviator App after an updated policy has been posted means you accept the revised terms. If you disagree with any update, you may close your account and request withdrawal of your balance by contacting support.

13. How to Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is handled, our support team is available 24/7 via the live chat function within the platform.

When contacting us about a privacy request, please have your registered mobile number ready so we can verify your identity and locate your account. We aim to respond to all privacy-related requests promptly.